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Question blank for evaluation of customer´s content

This question blank serves as an evaluation of customer´s content with Znojemske strojirny,s.r.o. and their services as a parts of steel supplier.

It serves to the straight following of customer´s needs so as we could keep our services on the highest possible level.

Customer:
Company:
1. Delivery terms

suitable rather suitable rather unsuitable objectionable
Reaction rate to quotation
Time of delivery
Reaction regarding to changes on orders
Reaction to extra orders
2. Execution of an order

suitable rather suitable rather unsuitable objectionable
Quality of parts
Quantity variance from an order
Reaction to extra orders
Way of carrying
3. Communication

suitable rather suitable rather unsuitable objectionable
Preferred form of communication - e-mail
Preferred form of communication - fax
Content with contact person
4. Other comments and suggestions
This blank was filled by:
Date:
Grade:
Name:

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